Shipping policy

Shipping

When will my order be ready?

Each item is carefully made to order - from cutting and etching to painting, drying, sanding and packing - so please allow up to 10 business days (Monday to Friday, excluding public holidays) for your order to be completed and shipped.

How long does shipping take?

We ship across New Zealand using GoSweetSpot.

All parcels are tracked, and we'll send you your tracking number via email as soon as your order has been dispatched.

• North Island (Urban): Usually 1-2 working days
• South Island (Urban): Allow up to 3 working days
• Rural Addresses: Please allow and extra 1-3 working days on top of standard delivery times.

Where do you ship?

Currently within New Zealand only.

How much does shipping cost?

We have a flat rate shipping cost of $10 across New Zealand, but for orders $99 and over, shipping is free!